Terms of Use

Who can use Hugo

You must be at least 18 and use Hugo for a business: your own, one you work for, or as an investor, buyer or expert. If you act for a company, you confirm you’re allowed to bind it. Keep your sign-in secure; you’re responsible for what happens under your account.

What Hugo is, and isn't

Hugo evaluates businesses, connects them with investors, buyers and experts, and acts as a business’s agent on the Data Desk when it appoints Hugo in writing. Hugo is not a broker-dealer, investment adviser, business broker, law firm or accounting firm. Nothing on Hugo is an offer to sell or a solicitation to buy securities, and nothing is legal, tax, accounting or investment advice. Hugo doesn’t review deals for merit or hold anyone’s money for a deal. Make your own decisions, with your own advisers.

Your information

Tell the truth, keep it up to date, and only share what you’re allowed to share: that includes information about other people, like your staff, owners, references or contacts. Hugo doesn’t verify everything people tell it; investors’ accreditation, for example, is self-reported.

You keep ownership of what you give Hugo. You let Hugo store, use and show it as needed to run the service, as each form and our Privacy Policy describe.

Listings and introductions

A business profile isn’t published until Hugo’s team approves it and the owner approves the listing’s exact text. Investors and buyers who ask for an introduction agree to the business’s confidentiality terms first. If you meet someone through Hugo, don’t take the relationship elsewhere just to avoid Hugo’s process or agreed fees.

Experts

Experts are independent; they aren’t Hugo’s employees or agents, and they agree to Hugo’s expert standards each year. Hugo reviews experts before they appear, but the work, its price and its results are between the expert and the client.

The Data Desk

A business licenses its records through Hugo only under a separate agency letter, and buyers see records only under a separate confidentiality agreement. Those documents govern the Data Desk where they differ from these terms.

Hugo Kit and AI

Kit, Hugo’s AI agent, researches and drafts with outside AI and search providers. Its answers can be wrong or out of date, so check them before relying on them. Kit never contacts anyone for you.

If you use Hugo Kit to find people, use what it finds only for legitimate business contact, follow the laws that apply to email, calls and texts, and stop contacting anyone who asks. Only upload lists and documents you have the right to use.

Fees

Using Hugo’s public pages and creating an account is free. Paid services, like the Data Desk fee, a reviewed evaluation or a subscription, show their price and terms before you agree to them.

Don't

• Break the law, mislead people, or use Hugo to send spam.
• Upload material you don’t have the right to use, malicious code, or sensitive personal information Hugo doesn’t ask for.
• Try to get around sign-in, review, confidentiality or security controls, or scrape Hugo.
• Use information from Hugo to contact a business’s staff, customers or suppliers without its permission.

Changes, suspension and closing your account

Hugo may change, pause or stop features, and may suspend or close an account that breaks these terms or puts others at risk. You can close your account by emailing hello@hugoconnects.com. When these terms change, we update the date above and ask you to agree again.

No warranty, and limits on liability

Hugo is provided as it is and as available. To the extent the law allows, Hugo makes no promises that it will be uninterrupted, error-free, or right for your purpose, and isn’t responsible for decisions you make using it or for what other users do.

To the extent the law allows, Hugo isn’t liable for indirect or consequential losses, lost profits or lost deals, and its total liability to you is limited to the greater of what you paid Hugo in the 12 months before the claim and $100. Paid services and the Data Desk may set their own limits in their agreements.

If your use of Hugo, or information you provided, leads to a claim against Hugo by someone else, you’ll cover Hugo’s reasonable costs of it, to the extent the law allows.

Contact

Questions about these terms: hello@hugoconnects.com.